Shipping Policy

Last updated: August 10, 2026

Thank you for shopping with The Confidence Rehab. This Shipping Policy explains how orders for physical products are processed and shipped.

1. Order Processing

Orders are typically processed within 1 after the order is placed.

Business days are Monday through Friday and do not include holidays.

Please note that processing time is separate from shipping/transit time.

During product launches, promotions, holidays, or periods of unusually high order volume, processing may take longer than usual.

2. Shipping Times

Once your order has been processed, estimated shipping times are:

Standard Shipping: 5-8 business days

Shipping times are estimates and are not guaranteed unless otherwise stated.

Delays caused by carriers, weather, holidays, customs, incorrect addresses, or circumstances outside of our control may occur.

3. Shipping Costs

Shipping costs are calculated and displayed during checkout based on your order and shipping destination.

Any applicable shipping promotions will be displayed on our website or at checkout.

4. Incorrect Shipping Addresses

Please carefully review your shipping information before completing your order.

If an order is returned to us because an incorrect or incomplete address was provided, the customer may be responsible for additional shipping costs required to resend the package.

If your order has not yet shipped and you notice an error in your address, please contact us as soon as possible at Sells@theconfidencerehab.com.

We cannot guarantee that an address can be changed after an order has been placed.

5. Lost, Stolen, or Delayed Packages

Once an order has been shipped and transferred to the shipping carrier, delivery is handled by the carrier.

If tracking shows that your package has been delivered but you cannot locate it, please first check with household members, neighbors, building management, and the carrier.

The Confidence Rehab is not responsible for packages that are lost or stolen after being confirmed as delivered.

If your package is delayed or appears to be lost while in transit, please contact the shipping carrier and contact us at sells@theconfidencerehab.com so we can assist where possible.

6. Damaged Packages

If your package arrives damaged, please take photographs of the packaging and the damaged product and contact us at sells@theconfidencerehab.com as soon as possible.

We may request photographs or other information to evaluate the issue.

7. International Shipping

We currently ship within the United States only.

For international orders, customers may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are not controlled by The Confidence Rehab and may be the responsibility of the customer.

8. Digital Products

Digital products, including workout programs, PDFs, guides, and downloadable content, are delivered electronically and are not physically shipped.

Digital products are subject to our Digital Product Policy and Refund & Return Policy.

9. Contact

If you have questions regarding shipping, please contact:

The Confidence Rehab
Email: sells@theconfidencerehab.com
Website: theconfidencerehab.com